Hotel Om Sai Lodging & Boarding Stay Policy
Welcome to Hotel Om Sai Lodging & Boarding! To ensure a hassle-free stay for all our guests, please review the following stay policy. By making a reservation with us, you acknowledge, understand, and agree to abide by the conditions outlined in this policy, which forms an integral part of our Terms of Use available on our website.
1. Check-in and Check-out Time:
- Check-in time: 12 noon
- Check-out time: 11 AM
2. Cancellation and Refund Policy:
- Cancellation requests for bookings can be made by contacting our Hotel Reception at [+91 9739299997] or via email at hotelomsai9977@gmail.com.
- No charges will be applied for cancellations made at least 24 hours prior to the scheduled check-in time (12 noon).
- Cancellation requests made within 24 hours prior to check-in will incur charges equivalent to one night’s stay (including taxes).
- Late cancellations during the stay or guest no-shows will result in charges equivalent to one night’s stay, including taxes.
- Refunds for cancellations will be processed within 7-10 days.
- For corporate bookings processed via email, contact your account manager directly.
- Third-party bookings should be managed directly with the respective platform or travel agent.
3. Amendment Policy:
- Changes to bookings can be accommodated subject to availability and without additional charges.
4. Occupancy Policy:
- Maximum occupancy: 3 adults or 2 adults and 2 children (up to 8 years of age) per room.
5. Child Policy:
- Maximum of 2 children up to 8 years old stay free of cost; breakfast included. No extra bed provided.
6. Extra Adult Policy:
- Extra adult occupying the same room will incur additional charges, varying based on the Stay Partner.
7. Pet Policy:
- Pets are not allowed on the premises.
8. Early Check-in:
- Early check-in between 10 am to 12 pm is subject to availability and at no extra cost.
- Check-in before 10 am will be charged the full previous day’s rate.
9. Late Check-out:
- Late check-out until 1 pm is subject to availability and at no extra cost.
- Check-out after 1 pm will be charged the full next day’s rate.
10. Early Check-out:
- No discount will be provided for early check-out before the scheduled time of 11 AM. Full day’s tariff applies.
- No refund for balance nights in case of early departure.
11. Hotel Stay/Entry Restrictions:
- Guests must carry valid photo ID for check-in. Accepted IDs include Driver’s License, Voter’s Card, Passport, or other government-approved documents.
- Non-resident guests accompanying residents must furnish valid photo ID.
- Non-resident guests are not allowed to stay beyond 10 pm unless registered as extra occupants.
- Stay Partner reserves the right of admission for safety and comfort of guests.
- Guests must use rooms responsibly; any misconduct may result in eviction without refund.
12. Missing Reservation:
- In case of a valid missing reservation, an alternate accommodation of the same category will be provided at no extra cost, including transportation between accommodations.
Thank you for choosing Hotel Om Sai Lodging & Boarding. We look forward to providing you with a pleasant stay. If you have any questions or need assistance, please don’t hesitate to contact us.